Print
- New
Encore Bypass Sliding Shower Door is rated out of 5 by 24.
Rated 5 out of 5 by JJtoo from Really enhances and updates look of my shower It took me a long time to find a product that looked as seemless as possible was a bypass door and fit my 53inch opening. Not easy to find.... your product fit the bill perfectly... it had the nickel finish I wanted as well as the added height. I had hoped for a seemless design, but realized that was not available in bypass style. The frame blends in more than I anticipated. It looks great. I can not comment on installation, since I did not install it.
Date published: 2016-08-08
Rated 5 out of 5 by Jeffro from Great customer service We bought this and everything came in on time and was going together beautifully until I cut the bottom rail wrong. I contacted Dreamline’s customer service and they replaced the part immediately. I had my payment ready to give and the customer service rep refused and said they would be glad to help. Wow, many companies would do themselves a service and take a page on customer service from Dreamline. Thanks so much for everything.
Date published: 2018-11-09
Rated 5 out of 5 by mikeb from Exceptional Customer Service While the shower door is beautiful, well made and perfect for my new shower, the customer service is exceptional and unlike any I have dealt with recently. While installing the glass doors, the door shattered in my hands into a million pieces. I figured I must have bumped the tub without realizing it. I called Dreamline to obtain a replacement and planned to pay, but to my surprise they sent one free of charge and that included shipping FEDEX in 2 days. I was effectively stunned as I have not run across a company with this quality of customer satisfaction. I can't but strongly recommend Dreamline for any of your future shower projects. Thanks Dreamline.I gave the product a 4 star on installation as the doors are very fragile and definitely require very careful handling. Also for the second time around for the install, I will tape heavy foam around the tub to prevent inadvertent contact with the tub.
Date published: 2017-12-28
Rated 5 out of 5 by JcWeb from Good looking and well constructed This door was easy to install following the directions, although it is a little cumbersome to install the inside door. I am especially pleased with customer support. My assistants accidentally dropped one of the panels on the edge and chipped the panel. Customer support sent out another panel under warranty free of charge, even though I was willing to pay for the panel.
Date published: 2018-12-30
Rated 5 out of 5 by RLBJB from After much frustration it was an easy installation The one issue is the direction with the roller assembly, there is a drawing however it is not clear at all about how to take that assembly apart. Once that I figured that out it was a breeze. The outer cover needs to be pried off that enables you to get to the allen head screw to take it apart. That needs to be clearer in the directions.
Date published: 2017-03-08
Rated 5 out of 5 by Ksvl from Best customer service! I purchased this shower door and there were some install issues which were resolved immediately! Donald Brown in customer service was outstanding! Fixed the problem immediately. The easiest customer service interaction I've ever had with any company. Purchase Dreamine. They have excellent products that they stand behind 100%!
Date published: 2018-12-30
Rated 4 out of 5 by Sketcher4077 from Great shower door Bought and installed the product a few months ago. Operation is very smooth and it looks great! When i received the product one of the door handles threads were stripped out which couldve been caught with a QA inspection. Contacted the company and they promptly sent out a replacement. I would purchase from them again.
Date published: 2018-01-30
Rated 5 out of 5 by Crotonjz from Everything it Promised...and More. I purchased on line after reading numerous reviews of competitors and Dreamline. The door is beautiful- better yet, it is well constructed, with substantial glass doors which slide easily, a solid frame and came well protected and damage free. It is much superior to doors of similar and higher price - a great value.
Date published: 2017-01-26
what is the actual clearance opening height ??
Thank you for reaching out to DreamLine. The opening height clearance is 74" from the threshold to the bottom of the upper guide rail. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com.
Thank you for considering DreamLine.
Date published: 2019-08-20
In your technical drawings of the 48in x 36 in shower and base (Model: DL-7002C-01e) it appears that the measurement to the center drain is made from the top outside lip of the base (on the wall side), is that correct??
Thank you for reaching out to DreamLine. You are correct. All dimensions are from the outside to the center of the drain location.
If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com.
Thank you for considering DreamLine.
Date published: 2019-07-22
How does it seal water in center and on each end. Does it leak anywhere?
Thank you for reaching out to DreamLine. The sides are covered by a wall profile to accommodate for any out of plumb and to block leaking. There are no strips on the middle of the door as we recommend that the inner panel be on the side of the shower head to eliminate leaking.
If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.8378. We are available 8am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com.
Thank you for considering DreamLine!
Date published: 2019-07-16
Is the satin black shiny or matte looking?
Thank you for your interest in DreamLine Shower Doors!
The satin black finish is matte looking. It is not shinny.
Again, thank you for your interest in DreamLine Shower Doors.
If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com.
Date published: 2019-05-06
I have a shower stall with 32x60 pan, the threshold is 2.5 inches thick. What model of door should I consider. I know some of your model have requirement for threshold thichness
Thank you for reaching out to DreamLine. With a threshold width of 2-1/2" deep, you have many options!
The Encore shower door only requires 2-1/4" of threshold, so that would work well for you. We also have the Infinity-Z, which only requires 1", but that is not a bypass shower door like the Encore. The Infinity-Z is configured with one stationary panel and one moving panel. Another option would be a Mirage-X, which requires only a 1-1/2" threshold, but again, it is a sliding door with a stationary panel.
The Encore is a bypass door. The only other bypass door that would fit in your threshold is the Charisma Bypass door, but it requires plumb walls. Please check your walls for plumb before making your selection.
We hope this information is helpful. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com.
Thank you for considering DreamLine!
Date published: 2019-04-08
Does dream line make a 48x32 sliding shower door with 3 sides glass
Thank you for your interest in DreamLine Shower Doors!
At this current time, we do not offer 3 sided sliding shower door models. We offer shower enclosures designed for 2 finished walls. We also offer shower door models designed for alcove configurations, 3 finished walls.
Again, thank you for contacting DreamLine Shower Doors!
If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com.
Date published: 2019-02-11
My shower is 60 3/4 inches wide. Will the 60 inch shower sliding door work? Alternative?
Thank you for your interest in DreamLine Shower Doors!
If your finished opening width is 60 3/4", unfortunately, no a 56"-60" bypass sliding door model will not fit your opening. The largest finished opening width the model will fit is 60".
Also, due to hardware restrictions, we do not offer a bypass sliding door model designed to fit a finished opening width larger than 60". If your walls are plumb/ perfectly straight, we may have a sliding door model that can be customized to fit your opening through our Custom Glass Group. However, we do offer hinged and pivot door models in our core product line designed to fit a finished opening width of 60 3/4".
Again, thank you for contacting DreamLine Shower Doors!
We invite you to contact a DreamLine PreSales Consultant at 866-282-8413 to discuss this further. We can also be reached by sending an email to support@dreamline.com and through our LiveChat feature on DreamLine.com. Our hours of operation are 9am-6pm EST, Monday through Friday.
Date published: 2019-01-14
Can the slimline base withstand 163 pound weight of encore shower door?
Thank you for your interest in DreamLine Shower Doors!
DreamLine SlimLine Shower Bases are compatible with DreamLine doors and/ or DreamLine shower enclosures.
Again, thank you for contacting DreamLine Shower Doors!
If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com.
Date published: 2019-01-08
